Hitachi

At BR Equipment LLC, we are committed to transparency and customer confidence when purchasing used farming and construction equipment. To support this, we offer a Test, Return & Refund Warranty under the conditions outlined below.

10-Day / 35-Hour Test Period

Every customer is entitled to test the purchased equipment for:

Up to 10 calendar days from the date of delivery, or Up to 35 operating hours, whichever comes first. This test period allows the buyer to confirm proper operation and performance under normal working conditions.

Return Eligibility:

A return may be requested if :  A major mechanical issue arises that was not disclosed prior to sale The issue is reported within the test period The equipment has been operated normally and responsibly The equipment must be returned in the same condition as delivered, excluding normal wear related to testing.

Refund & Return Costs

If a return is approved, the full purchase price will be refunded No return fees or restocking charges apply.

BR Equipment LLC covers transportation costs, including:

1. Delivery to the customer.
2. Return transport back to our facility.
3. All refunds are processed after inspection of the returned equipment.

What Is Not Covered This warranty does not cover:

1. Normal wear and tear.
2. Damage caused by misuse, neglect, or improper operation.
3. Damage resulting from overloading or unauthorized modifications.
4. Consumable items (fluids, filters, belts, tires, etc.).
5. Issues reported after the test period expires.
6. All equipment is sold as used, and this policy does not extend beyond the stated test period.

Transport Support:

All approved returns are handled using BR Equipment LLC’s own transport trucks or authorized carriers. We manage the logistics to ensure a smooth and hassle-free return process for the customer.

Our Commitment: This Test, Return & Refund Warranty reflects our confidence in the equipment we sell and our commitment to providing a fair, transparent, and risk-free buying experience.